If after configuring your personal Firewall and any other Internet Security software you may be using, you are having problems accessing ClickForms’ online services please try configuring the DEP settings of your computer. Please follow the instructions below:

 

1. Close ClickForms and any other programs.

2. Click on the Start button in the lower left-hand corner of the screen.

3. Select the Control Panel option.

4. Click on the System option.

 

 

 

 

 

5. Click on the Advanced Tab in the System Properties Window.

 

 

6. In the Performance Section click on the Settings Button.

7. Click on the Data Execution Prevention Tab.

 

  

8. Click the Radio Button for “Turn on DEP for all programs and services except those I select:”

 

 

9. Click the Add button.

 

10. Browse to the following location: C:/Program Files/Bradford/ClickForms

 

 

 

11. Select the Clickforms.exe (yellow icon with the blue arrow) then click the Open Button.

12. Click the Apply button then click the OK button.

 

 

13. Reopen ClickForms then try accessing the specific online service (i.e. Location Maps, Marshall & Swift, Census Tract, and Usage Summary) again.