 FAQ's
How do I install ClickNotes Pro?
We have created an Installation Guide that will walk you through the installation process. Click on this link to view the Installation Guide. See the User Guide for more details »
How do I register ClickNotes Pro?
You can register by opening ClickNotes Pro and choosing the option to register.
You will see more detailed instructions on how to register in the User Guide »
Cannot connect online to register or evaluate ClickNotes Pro.
Make sure that your computer is connected to the internet, that your Pocket PC is connected and synchronized to your computer, and that the Pass Through rule in your Microsoft ActiveSync is set to The Internet. See the User Guide for more details »
My pda freezes when trying to register or evaluate.
Make sure that your Pocket PC is properly connected on-line through your main computer.
See the User Guide for more details »
How do I transfer files between ClickFORMS and ClickNotes Pro?
The user guide will tell you how to transfer files between ClickNotes Pro and ClickFORMS.
See the User Guide for more details »
How do I add responses to ClickNotes Pro?
You can add responses by opening the ClickNotes Connection screen from ClickFORMS, or by adding responses in ClickNotes Pro on your Pocket PC . See the User Guide for more details »
Who do I contact for support?
If you need support for ClickNotes Pro, you may contact Bradford Technical Support.
If you need PDA support contact the manufacturer of the hardware.
Can’t find ClickNotes Pro in ClickFORMS.
Make sure you are using ClickFORMS 3.1 or higher.
If you are, you will find ClickNotes in the Tools menu.
When I open the ClickNotes Connection, everything is grayed out.
Make sure that you have a report or template open in ClickFORMS.
How do I use ClickNotes Pro at home and at the office PC?
Make sure that you have established a partnership with Microsoft ActiveSync and that you are using ClickFORMS 3.1 or higher. |
