ClickTALK - eNewsletter for ClickFORMS users
   Issue # 150. November 1, 2007

Previous issues of ClickTALK   

  In This Issue - ClickFORMS 5.4 Released
• New Instant Customer Service™: Another Industry First
• ClickFORMS - Real Estate Appraisal Software - Version 5.4 Released!
• Celebrate 20 Years with Bradford Technologies in Las Vegas
• Take a Quick Survey, Get 20% Off Flood Maps

New Instant Customer Service™:  Another Industry First

Leading Innovation in the Real Estate Appraisal Software Industry
Bradford Technologies unveils another appraisal software industry first—“Instant Customer Service” for our ClickFORMS® appraisal software customers. This is another in the long list of innovative efforts we have made to help you be the most productive appraisers in the industry.

Quicker Resolution of Basic Questions
Instant Customer Service gives you a quick and very efficient way to get your questions answered in real-time. Many of the support questions we receive via phone or e-mail can be handled live, giving you instant answers. Plus, you won’t have to leave a voicemail message and wait on a return phone call or send an e-mail and then wait for an e-mail response. You can get your questions answered easily and quickly, so you can continue to focus on completing your work. 

   

Accessing Instant Customer Service in ClickFORMS Version 5.4
The Instant Customer Service option is available in the new release of ClickFORMS Version 5.4, which is available for download October 31, 2007. Customers may also access Instant Customer Service through the built-in auto-updater service. Instant Customer Service is web based, private, secure against hacking and requires no special downloads. No other appraisal software provider offers this valuable service.

Increasing Appraiser Productivity
Bradford Technologies’ goal is to increase your productivity. Instant Customer Services gives you immediate, live access to someone who can answer your questions quickly.  It saves you time, money and allows you to concentrate on doing what you do best—appraisals. And it’s our way of raising the standard for excellent, hassle-free customer service.

Available FREE For a Limited Time for All ClickFORMS Users
For a limited time, Instant Customer Service will be available at no charge for all ClickFORMS users enrolled in the subscription or software maintenance plans.  In the future, the service will only be available to subscription and live support members.

Click the link below to read the full press release
www.bradfordsoftware.com/store/adds/oct07_instant_support/index.htm

ClickFORMS - Real Estate Appraisal Software - Version 5.4 Released!

We’re pleased to announce the latest release of ClickFORMS Appraisal Software - Version 5.4. This new version features:

  • INSTANT Customer Service – Chat live with customer service representatives right from ClickFORMS.
  • Map Zooming and Panning – Zoom and pan your location maps right in ClickFORMS.
    You can even “grab” the map and move it just like in Google® Maps.

All users on ClickFORMS Software Maintenance can automatically update to the new version by using the ClickFORMS “Check For Updates” option located under the Help menu.

Or click here: ClickFORMS 5.4 Full Download. If your ClickFORMS Software Maintenance has expired, please call your account representative at 800-622-8727 (800-622-URAR) to renew and update.

Celebrate 20 Years with Bradford Technologies in Las Vegas

Celebrate 20 years of superior products and services for the real estate appraisal industry with Bradford Technologies at the Valuation 2007 Fall Conference in Las Vegas November 12 - 14. We’ll feature several exciting new products to help you grow your business. Plus, join us for anniversary cake on Tuesday. And pick up a free drink coupon to wet your whistle after a long day at the show. Last, but not least, take advantage of our special show discounts on our most popular products.

At Our Booth, #315/316, We Will Showcase:

  • AppraisalWorld.com – An online community for appraisers where you can enjoy volume purchasing discounts including package memberships with ClickFORMS® and all the other products and services you need to be successful—All for one low monthly fee.
  • The Latest Version of ClickFORMS – Now featuring map zooming and panning.
  • Instant Customer Service - An industry first to help you be more productive!
  • Appraisal Sentry™ - A unique service that provides protection against identity theft and appraisal fraud.
  • Ultra Mobile PC - The ultimate solution in mobile appraising.
Our Revolutionary Appraiser Directory - Where clients find you based on your geographical area of expertise. Enroll FREE, for a limited time.

Take a Quick Survey, Get 20% Off Flood Maps

In our efforts to enhance and develop products and services that you will find valuable, we ask you to click on the link below and complete a very short survey and enroll in our free AppraisalWorld™ Directory. In exchange for your participation, through 11/9/07, we will offer you 20% off your next purchase of 250 or more Flood Maps.

This appraiser directory is a free marketing tool you can use to help you get more business. While most directories simply list appraisers by county or zip code; in the AppraisalWorld Directory, you’re listed by your geographical area of expertise. Ranking is based by proximity to the subject property, so the closer you are to that property, the higher your ranking will be. Lenders are finding that the AppraisalWorld Directory is a great way to find reviewers and appraisers for desktop appraisals. It’s easy money when you know the neighborhood!
http://www.zoomerang.com/survey.zgi?p=WEB2273TL8J4HC

Have a Great Weekend
Drive safely while you're out inspecting and don't forget to recommend ClickFORMS to your friends.

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