Weekly ClickTALK eNews by Bradford Technologies, Inc.

Issue # 66. April 2, 2004

IN THIS ISSUE:

LiveSupport adds value with Remote Support

Valuation 2004 / ClickFORMS user group meeting

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The hardest question...
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The new ClickFORMS Masters
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LiveSupport adds value with a new service

We've added a new Remote Support service to our popular Toll-Free Technical Support, and we call the combination LiveSupport. Many of you are benefiting from this optional service where trained support engineers answer your questions and help you with your application issues. Now you get even more value for the same price.

The new LiveSupport is much more than just phone help. We have added a new tool called Remote Support that allows our engineers to instantly become your personal computer technician. If you have an application related issue that requires an in depth understanding of your computer software or operating system, or maybe you would just rather someone else fix the problem for you, you now have the option of inviting our engineers to take over your system and solve the problem for you, often in just a few minutes.

No more hour-long calls digging through directories and windows where no appraiser has gone before, trying to duplicate what the engineer is telling you over the phone. In most cases, we can skip all of that aggravation and have the engineer just fix the problem for you in a few minutes and be done. Note that this service requires your computer to be connected to the Internet during the phone call.

If direct access to our trained technicians sounds like a good idea for you, contact your account representative to ask about subscribing to this valuable service called LiveSupport.

Valuation 2004 / ClickFORMS user group meeting

On May 6-8, 2004, Valuation 2004 will be under way in Las Vegas, educating and entertaining appraisers from all over the country. Bradford Technologies want to give one of our customers a free admission. You can enter the drawing for this free admission when you register by entering the following Registration Code: EXV0406.

Whether you use ToolBox or ClickFORMS, join us in Las Vegas for a special user group meeting. Learn more about the highly intuitive and productive ClickFORMS from fellow appraisers. Share your own experiences learning and using ClickFORMS. You'll even have the opportunity to get some tips and tricks from Jeff Bradford himself.

The hardest question...

As many of you struggle in your quest for the coveted title of ClickFORMS Master, we are pleased to discover that there are many things that most of you already know very well. At the same time, we are discovering that there are some questions that are stumping most of you. So we though we would help you out a bit.

The question that is most often answered INCORRECTLY is...

"What is the keyboard shortcut for making the font in a cell smaller?"

The correct answer is - "Press Control [" (Hold down the control key and press [ at the same time.)

Note that "Control ]" makes the font larger.

The new ClickFORMS Masters

Here is a list of the first ClickFORMS Masters. They are each listed on the Appraiser Directory page, and will shortly be receiving an official wall certificate, announcing their accomplishment.

Kenneth Van Til, Highland, IN
Maria Brandvold, Marathon, FL
Patrick Mc Atee, Morton, IL
Bill Baughn, Henderson, NV
Barry Dayton, Tigard, OR
Ron Hammer, Hobe Sound, FL
David Mike Thompson, Fayetteville, TN
Blane F. Adessa, Cardiff- By -The Sea, CA
Mike Mueller, Mound, MN
Greg Myers, Kissimmeee, FL
Chet Rogers, Hollis, NH

Who will be next?

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