Bradford Technologies Customer Service 2007 and You
It is the time of year we all start reflecting back on what we have accomplished over the past twelve months, thankful for our achievements and also planning for the New Year. This is the topic of December’s Customer Focus e-News.
We have watched the real estate market collapse, affecting everyone from the largest lenders and mortgage-related institutions and businesses in the country down to the individual homeowners. As a result, many are no longer in business.
This difficult time has touched each and every one of us to varying degrees. The Customer Service, Sales, Programming departments and Jeff Bradford have listened to you and your stories of success and challenge over the last year. We have not stood still or retreated into a safety zone of complacency while waiting or weathering out this downturn.
Instead, Bradford Technologies has charged forward in building a new office, hiring additional staff and using this additional space and resources to develop new products, features, enhancements and services to streamline the appraisal process for you. These are all intended to give you the edge over the competition with your work performance, marketing yourself with a professional web presence, managing your orders online and accessing a host of other tools and services.
Products and Services Developed and Brought to You in 2007:
ClickFORMS™
- Monthly Subscription Services – Low monthly payments for all the tools and software you need to be successful.
- Instant Customer Service - Get your question answered Live! Chat with Customer Service from the Help Menu in ClickFORMS.
- Location Map Zooming and Panning – Allows you to get a more accurate map.
- New Non-Lender Forms – Helps you get more business outside of traditional markets.
- New Forms Added
- Income 71A ‘04
- IRS W-9 9-11-2005
- Appraisal Receipt
- HomeFocus Desktop Valuation ‘06
- Desktop Valuation Analysis
- Property Data Due Diligence
- Exhibit- Comment Full Page Legal
- Disaster Inspection Forms
- Summary of Salient Features 2 - 4
- New WorkFlow Toolbar – Access the tools you use most often with just a click.
- New Preferences Interface – Makes it easier for you to customize ClickFORMS to the way you work.
- Fidelity Data Import Service – Seamlessly Integrate property data to save you time and money.
- Flood Zone Data Only – A data service, which lessens cost per transaction.
AppraisalWorld Online Community for Appraisers at www.AppraisalWorld.com
- AppraisalWorld Directory – Be found by lenders based on your geographic proximity to and knowledge of the subject property.
- Appraisers Locker™ – Store your credentials, licenses, resume, and sample reports online.
It’s secure and accessible only to those given permission to view.
- Appraisal Express™ 2.0 – Receive, complete and upload appraisal orders online and open them directly in ClickFORMS.
- AppraisalWorld Shopping Mall – Purchase all our products and services at membership discount prices 24/7 when you need them.
File Center Online Storage
- File Center™ – Online storage solution for all your sensitive and important data is safe, secure, redundant and available anywhere you have an Internet connection.
Coming in January, 2008
- RELS Application Package – Get new appraisal orders by using this new package
- Appraisal Sentry™ – Appraiser Identity Authentication & Report Fraud Detection
- New ClickFORMS 6.0 Release
Coming Soon
- A Top-Secret Project - It is going to revolutionize the way appraisals are performed.
We have been developing this for over a year. No further information can be released at this time.
As you can see, we have not let any dust settle under our feet. I am certain you have all been receiving the announcements of our huge AppraisalWorld online Shopping Mall opening and the special offers in celebration of it. These great offers are also our way of helping you to lower operating costs while actually increasing your capabilities, online presence and marketing. Please don’t let December go by without taking advantage of them.
As always, call any time you have a question or simply click on Help\Instant Customer Service and open a chat session with one of our representatives.
Have a Safe and Wonderful Holiday Season!!
Dan McQuilliams
Director of Customer Services
Bradford Technologies, Inc.
dan@bradfordsoftware.com |
